No refunds, returns, exchange or order cancellation
- As the products we sell come under the healthcare, pharmaceutical and beauty products category, we cannot accept any return, exchange or refund for any product. We request you to make sure that you are placing an order for the correct product in the correct pack size that you wish to purchase. Orders once shipped from our warehouse in India cannot be cancelled, refunded, stopped or recalled as they are in the control of the postal network and the international postal union.
60 Day buyer protection no-return money back guarantee
- A 60 day no-return money back guarantee exists only if an incorrect or wrongly advertised product has been sent to you by mistake or a package has been confirmed as damaged or lost in transit by the postal network. Visit our Buyer Protection page for complete information.
Sales tax, VAT, import and customs duties
- We are not responsible for any charges charged by your local post office or government. Each country has their own import duties and tax charges. We have no control over this and do not know what these charges can be. It is your responsibility to pay all customs duties, gst, vat, or any other tax or charges implied on the import of your order in your country by you. Further, it is your responsibility to clear the package from all import and customs formalities. As we are based in India, we have no control over this and cannot be of any help in this matter in anyway.
- Most countires do not charge anything for personal imports and imports of medicines and supplements. Please Contact Us if you want any further clarification on this subject.
- If we feel that your order is of a large value and may be subject to customs / import duties, we may split the order into multiple shipments of smaller value keeping a gap of upto 2-4 days between each split shipment. Such orders may take a longer time to get delivered due to multiple shipments.
Fraudulent and suspicious orders
- We screen every single order for fraudulent details such as incorrect billing, shipping and contact details. These orders are automatically canceled and a full refund is initiated within 7 business days. Furthermore, we report such suspicious actitivity to the local law enforcement agencies in your country.
Medical practitioner supervision and advice
- Please consult your healthcare professional or medical practitioner before using any of the healthcare products listed on this website. The products on this website have speculative benefits and may have side effects if they do not suit you. You should not rely on any information on this website to treat any particular disease or health-related condition.
Maximum liability for all orders
- Maximum liability for losses or damages, regardless of the circumstances, is limited to a full refund of your purchase price of the product only. The owners of this website and management shall not be liable for any consequential or incidental damages. Errors in description, photography, or typographical errors are subject to correction. We do not manufacture any of the products listed on this website for sale. All our products are sourced out directly from the respective manufacturer, their authorized distributors or via a registered pharmacy only.
- Information presented on our website is general in nature and we do not warrant its accuracy. All prices are subject to change. Any statements about products and health conditions have not been evaluated by the U.S. Food and Drug Administration. The products featured on this site are not intended to diagnose, treat, cure, or prevent any disease.
- WE DO NOT WARRANT AND SHALL HAVE NO LIABILITY FOR INFORMATION PROVIDED IN THIS WEBSITE CONCERNING PRODUCTS OR SUPPLEMENTS FOR ANY AND ALL HEALTH PURPOSES. [THIS INFORMATION IS PROVIDED SOLELY AS A GUIDELINE TO BE USED WHEN DISCUSSING A PROGRAM WITH A HEALTHCARE PROFESSIONAL.]